Foret, MarcBelooussov, StanislavStanislavBelooussov2025-05-142025-05-142025-05-142016https://hdl.handle.net/2078.2/3821This work intends to provide a guide to implement the Quick Response Manufacturing in a South Asian manufacturing company. Alpha seeks to improve its production and information flow by implementing an ERP system. However, the founding principles of the MRP used by the system conflict with the real needs of Alpha in terms of demand variability and production agility. The QRM enables to provide a viable solution allying the benefits of the "push" logic of its MRP, with "pull" initiatives on the shop floor. The potential benefits for the organization and the methodology to follow are developed. The first chapter intends to present some contextual facts in order to introduce to the reader the environment in which this thesis has been realised. The first section gives a general overview of the manufacturing sector in Southeast Asia with a focus on the Malaysian Machinery and Equipment industry. The second section gives a general presentation of the company, Alpha. The aim of this chapter is to give the reader an insight about the challenges the company may face during the upcoming years and about the need for a coherent strategy in order to reach the strategic goals of the sector. The literature review presents the theoretical background that has been used to develop the case study. It enables the reader to have a clear vision of the concepts and theoretical basis necessary to understand the major issues of an ERP system and the solutions that can be found to resolve these issues. First, a general overview of the Enterprise Resources Planning is proposed with the benefits and limitations of its applications. Then, the Quick Response Manufacturing paradigm is presented combining the core concepts with the tools developed by Dr. Rajan Suri. Following this, a review of “push” and “pull” systems, which are commonly used by ERPs, operational strategies and by the QRM’s hybrid system, which allies the benefits of “push” and “pull” approaches. The case study starts the practical analysis of the thesis. The theory developed in the literature review is applied to the case of Alpha. The first section introduces the current information system that will enter in a Go-Live phase early October 2016. The processes are described as they suppose to be but some changes are still supposed to occur before this date. Then, the problematic of Alpha’s ERP system is developed. The second section aims at proposing a methodology in the form of a guide for implementing the Quick Response Manufacturing in a company like Alpha. The methodology is then analysed with an approach focus on the people, the processes and the technology used during the implementation. Finally, the solution brought by the QRM to solve the problematic is expanded. The conclusion develops the theoretical and managerial contributions of the thesis. The theoretical contribution of this thesis is therefore to provide an effective guide on how to implement the QRM in a factory by taking, for example the case of Alpha. The utility of such initiatives for small and medium-sized enterprises producing a high-mix and a low-volume of parts is also highlighted. The managerial contribution of this thesis for Alpha is to show that an ERP system is not enough to reach the strategic goals of the company. Another approach can be undertaken to complete the ERP system and provide sensibly better results for the company. The thesis develops this approach and explains how it can be applied to the factory of Alpha. Finally, some further development can be investigated. The issues raised in this part mainly concern the timing of the implementation : in parallel with the ERP or when the establishment is well performed. The data gathering is also a big issue as the ERP is not yet implemented. Some critiques are also made regarding the methodology and the work done.ERPQRMPOLCAProduction PlanningPush-Pulltext::thesis::master thesisthesis:7103