Emotions in Negotiations : To what extent are emotions in negotiations dealt with in English business textbooks and handbooks ?

Baydoun, Luna
(2022)

Files

Baydoun_94201900_2022.pdf
  • Closed access
  • Adobe PDF
  • 1.86 MB
Baydoun_94201900_2022_Annexes.pdf
  • Closed access
  • Adobe PDF
  • 19.73 MB

Details

Supervisors
De Cock, Sylvie
Faculty
Faculté de philosophie, arts et lettres
Degree label
Master [120] en communication multilingue, à finalité spécialisée: langues des affaires
Abstract
This thesis focuses on negotiation and more precisely on the influence of emotions in negotiations. In this thesis, I seek to answer the following question: “To what extent are emotions in negotiations dealt with in English business handbooks and textbooks?”. I, therefore, compare what is mentioned in scientific papers and specialized handbooks in terms of emotions in negotiations with what is included in textbooks aimed at learners of business English.