How can internal communication practices mediate the relationship between organizational digital transformation and employees’ perceived autonomy and voice?

Details

Supervisors

Dhume, Fabrice ; Marie Oelgemoeller

Faculty

Faculté de philosophie, arts et lettres

Degree label

Master [120] en communication multilingue, à finalité spécialisée: langues des affaires

Abstract

enThis research examines the role of internal communication in organizational contexts shaped by technological transformations and power relations. It adopts a critical perspective inspired by the work of Karl Marx and Michel Foucault in order to analyze how organizational structures, institutional discourses, and control mechanisms influence workers’ expression and their possibilities for action. The thesis mobilizes an Autoethnography approach to explore these dynamics through lived experiences in different institutional and professional environments. This method allows personal experience to be connected with a theoretical analysis of mechanisms of power, alienation, and ideological control present in contemporary organizations. The analysis highlights the central role of communication both in the reproduction and in the contestation of power relations. It shows how certain communication strategies may limit employees’ critical expression while also revealing the spaces through which workers can make their voices heard. This research contributes to studies in Organizational Communication by proposing a critical reading of communication practices in the context of technological transformations. It also highlights the potential of autoethnography as an analytical tool for understanding power dynamics within organizations.