Industry 4.0, welcome to the Artificial Intelligence era "What are the levers and the barriers to the adoption of AI in Belgian SME's?"

Dercq, Arthur
(2022)

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Details

Supervisors
Gailly, Benoît
Faculty
Louvain School of Management
Degree label
Master [120] : ingénieur de gestion, à finalité spécialisée
Abstract
The objective of the master's thesis is to tackle the low adoption of Artificial Intelligence problem in Belgian SME's by identifying the barriers and the levers. By conducting qualitative interviews with experts and analyzing the existing literature, a framework has been created to help decision-makers implement correctly AI and overcome the obstacles surrounding its adoption. The key finding was that AI implementation implies a transversal change across the whole organization. An iterative approach to adopt AI coupled with the collective participation of all stakeholders in the process and an AI roadmapping seems to be an adequate solution to pass the challenge. Finally, the contextual situation of the SME's enhances the need for adoption and the ecosystem has the ability to make it easier.